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Very quiet as you walked into the entrance, friendly staff however we did get lots as signs were a bit difficult to follow. Pool was nice, the sauna etc were all quite small though and jacuzzi very small. We got stuck with two pervy old men when we sat in there, but I guess that can't be controlled! Treatments were nice and relaxing. We had lunch, lots to choose from and some lovely healthy choices too. All a bit quiet though. Had afternoon tea and we were the only people there, lacked an atmosphere really and the staff seemed very bored (can't blame them). We were ready to leave by 4.30pm. I think the package we go was good value but I will try somewhere else next time.