Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

ELEMIS at Spa Hotel Rafayel

Verified (?) Visited Oct 2010

I went to the Wellbeing spa on Sunday with a friend, I wanted to treat her and so I had bought two vouchers. I like the look and feel of the lobby when I walked in and the steam room and sauna but the things I actually went there for, the massage and the afternoon tea were very disappointing. I have had loads of massages in the past and what I had yesterday was not a relaxing massage, not sure what it was. Might be best described as a feathery stroker session. I started to have a headache as soon as I lied down. It wasn't a nice experience. My friend hadn't enjoyed her massage either.

The afternoon tea consisted of a pot of tea with a couple of stale cupcakes...not really my cup of tea, after we complaint about the hard as rock cupcakes they came back two more which this time had been in the microwave. I did ask when they had been baked and I was told it was today but that they had been sitting in the fridge all day. But I don't buy that as I bake all the time time and know the difference between a fresh one and one that is a week old, unless of course it has been sitting in the fridge with nothing covering it..but that is just to silly to contemplate.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.