Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa

Nice foyer to the hotel spa and welcomed with a quick tour of the facilities and a choice of teas to drink before we embarked on our treats! The swimming pool was a bit on the cool side so swam 2 lengths and dipped into the lovely warm jacuzzi which was very unusual in that it went through to a slightly larger pool which had an opened shutter so you could overlook the garden at eye level - a very unusual aspect I'd never seen before so a nice surprise. The hot/cold showers/sauna etc facilities were good and nice and clean. We had a pre-ordered lunch served which, although tasty, wasn't hot and the desserts had been left on a counter for us which was also used for people to leave their dirty plates. Lunch over so off to our treatments - my massage was very relaxing, so much that I missed the last few minutes as I fell asleep(!) and my friend had a pedicure which she was a bit disappointed in but taking into account we only had 25 minute treatments not a lot of time to do a full-on pedicure. All in all a good day out for the offer price we paid.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.