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The spa is great, with helpful staff and a refreshments area filled with a variety of teas, and a calming ambience. The manicure was really relaxing and lasted a couple of weeks before chipping, though cuticles looked rough within a couple of days, despite oiling. The voucher was really good value, but they didn't seem to know about it, despite booking the appointment through Wahanda. Also, my manicurist seemed slightly disinterested as soon as I mentioned it to her, and shooed me out of my seat as soon as the top coat was applied, despite there being a few extra empty manicure tables available, and promptly forgot about me. The paraffin wrap was the best part!