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I have been to other spas where they made you feel really special for the day - from the first greeting to the very end and you were able to wander around in your gown the whole day. unfortunately I cannot say the same about Cobham Hilton. I think this is because the facilities are not dedicated spa facilitates but are part of the hotel. We had 2 treatments - the facial was lovely, the massage was quite poor. Lunch was also quite nice, members of staff were pleasant.