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Imagine Spa at Hilton London Heathrow Airport Terminal 5
Verified (?) Visited Mar 2014
The spa was fantastic, nice and relaxing, however I was shocked to discover that some of the loungers were scaffy looking and worn out - more like a cheap hotel rather than 5*...
Overall good experience with a dissapointing end to it - the massage turned out to be an inflatable bed, where the therapist left me, on my own, for 15 minutes. Some background musis would have been nice and the room was cold, what after spending a couple of hours in the relaxing spa did not feel good at all. After the bed stopped vibrating, I was just left there for several minutes, so after a while just decided to walk off. Shame, as I was really looking forward to the massage but instead was left in a cold room on a wobbly bed.... Also, there was no swimming pool, if it was, the staff did not tell me where it was.