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Diane was very nice and friendly. I did not have to wait at all and even though I arrived 15 mins early, Diane sat me down and talked to me about what I wanted. My hair was really badly cut before and it was in a terrible condition so I appreciated Diane's professional opinions as well. I got the Deep Conditioning + Wash + Cut + Blow for 50% off (originally £70). Absolute bargain! I thought the 'deep' conditioning didn't take too long but I didn't mind since I only paid 50% for it... The place has recently been opened and is run by Diane and her sister. This made me even happier for choosing Beautylicious as I am always up for supporting local and new businesses! I have already started recommending the place to my friends, who absolutely loved my hair cut! They will be visiting the place soon as well. Thanks againDiane!