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OK so we got there and was greeted by Zara friendly staff and we was made hot drinks and offered lovely biscuits and chocolates while we waited,we was both given consent forms to fill out and a small consultation was done which is great as they listen to which area you want focus on in the massage and for the facial knowing your skin type the girl was very professional.we was then taken in to the room which was clean and really relaxing candles on all around the room lovely soft music very therapeutic.Both staff did our treatments very professionally through out .I really enjoyed my self and would definitely be going back lovely salon and very professional the most plus point was i had a beauty package done facial was done by one staff and a massage by another me and my friend who also had a facial was in the same room having our treatments done together this made it so nice and no waiting around awesome :) will be back