Download our free Treatwell app.
We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.
Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.
If this is your business, see also our.
I spent a night at the K West Spa on 11/3/14 & didn't want to leave! I brought my girlfriend here as a surprise on her birthday and we both had an amazing time.
Firstly, we were able to check in at 1.30 as our rooms were ready & we had come early for our back, shoulder & neck massages - definitely recommended!
The staff had decorated the room for my girlfriend with rose petals & balloons which was great though I asked for it. The best surprise was returning to our rooms after our massages to find a slice of brownie with happy birthday written in chocolate on the plate. Nice little touch!
The staff were very friendly and helpful. The receptionist I checked in with asked what my dinner plans were and then offered to book a reservation for us. Just that extra care was much appreciated.
We had lunch in the hotel, which was nice though we only had a few starters, so cannot say much about the mains. I'm not sure of the name of guy who served us, but a truly welcoming & friendly person. It really seems the staff enjoy their job which adds to the overall relaxed feeling of the place.
Great spa, make sure you try everything!
Negatives - Would be good if we could use the spa on both days of us being there for the same costs
- Drinks are quite costly, I think I paid about £4 for a coffee - nice coffee though! Also alcohol prices were slightly steep, luckily I thought ahead and brought a bottle!
Overall great hotel, will definitely be returning!