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I spent a night at the K West Spa on 11/3/14 & didn't want to leave! I brought my girlfriend here as a surprise on her birthday and we both had an amazing time.
Firstly, we were able to check in at 1.30 as our rooms were ready & we had come early for our back, shoulder & neck massages - definitely recommended!
The staff had decorated the room for my girlfriend with rose petals & balloons which was great though I asked for it. The best surprise was returning to our rooms after our massages to find a slice of brownie with happy birthday written in chocolate on the plate. Nice little touch!
The staff were very friendly and helpful. The receptionist I checked in with asked what my dinner plans were and then offered to book a reservation for us. Just that extra care was much appreciated.
We had lunch in the hotel, which was nice though we only had a few starters, so cannot say much about the mains. I'm not sure of the name of guy who served us, but a truly welcoming & friendly person. It really seems the staff enjoy their job which adds to the overall relaxed feeling of the place.
Great spa, make sure you try everything!
Negatives - Would be good if we could use the spa on both days of us being there for the same costs
- Drinks are quite costly, I think I paid about £4 for a coffee - nice coffee though! Also alcohol prices were slightly steep, luckily I thought ahead and brought a bottle!
Overall great hotel, will definitely be returning!