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The lady was not qualified. I am so unhappy with my hair , i go to many hair salons...she could not speak english and when i told her i did not want much cut she cut too much and the manager was pushy. it was terrible I am now going to have to have my hair up till this mess grows out...cant believe people work in this salon and get paid for it! I think she knew how to cut one style and tahts what she did. Should never have trusted wahanda. The reviews were good so I Had faith i HOPE THIS WI