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Staff are very pleasant and helpfull. Place is clean and best to visit beforr lunch time as can get busy as small it feels too cramped in sauna etc. Unfortunately tropical shower again was not working and there used to be nice fruit juice drink as well as sliced oranges in spa area but last visit it moved to relaxation area which is ok but as water from the machine is very cold to drink we missed the drink and sliced oranges whilst sweating:-)