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My boyfriend paid for a Essie Deluxe Manicure for £30. An Essie manicure is suppose to include filing, soak & cuticle treatment, exfoliation, paraffin wax mask, hand and arm massage and polish. I definitely did not have the exfoliation and paraffin wax mask but instead received a standard manicure. I had not realised at the time that by boyfriend has paid for the deluxe package but it definitely stated it on me confirmation. I emailed the salon to express my disappointment in not receiving the full package that he had paid for but no one returned my email and that was over a week ago now. The standard manicure was fine but I am disappointed that I did not get the full £30 packages, as paid for.