Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Beauty & Melody - Marble Arch

I visited Beauty & Melody Hair and Spa to my O.P.I gel manicure. The lady that did my nails was not able to understand what I wanted and was not fluent in English. I wanted a french manicure but she told me it won't last more than a week???! A gel manicure is supposed to last up to 3 weeks. I could not hide my surprise of what she had just told me and I asked her what did she mean and she told me that french manicure is not a good option if you're using your hands too much!? Later on while doing me cuticles she cut me and there was blood as well. After she finished applying the nail polish and she wiped it with something to polish it the nail polish came off. I told her it that it had come off so she applied it once more. So i left the saloon after she was done and staff did not say even bye. On my way in i was greeted and a nice gentlemen took my coat and told me to take a seat. The atmosphere in the saloon was very pleasant and I did not have to wait long. But the service afterwards was just horrible.
I love O.P.I products and I have them at home too, I have never been as disappointed with it. My gel came off, peeled of completely after 2 days!!!!!!!!!! Can you even imagine?! 2 days?! If I had used the normal nail polish than the gel it would have lasted longer!!!!!!!!!!! I am very unhappy with the service and I'm not recommending any of you to choose to do their nails in that saloon!!!!!!!

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.