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The cut colour was fine. My reason I have rated it poorly was due to the fact I phoned prior to booking to clarify the additional cost of getting colour in between highlights to cover grey and was told it would be £10 which was fine I went ahead and booked. Once at appt I was told in fact it would be an additional £30 which was totally unacceptable as I had already checked before confirming the appt. I ended up getting colour only as I felt the increase was ridiculous will not be returning.