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My hairdresser was having a bad day. Firstly she called to say the appointment was not available after all. I then spend a lot of cash holding for Wahanda to get my money back but didn't get through. I then got an email saying my appointment was possible after all, I called to confirm, spoke to the boss and he said yes, come in. My hairdresser was pleasant at first but let out a big sigh when she found out I was there for a blow dry as well. It was clear she didn't want to be there - I had the last 7pm appointment. She didn't dry my hair as I asked, in fact she did exactly what I had not asked and was not bothered when I said so, she just carried on packing up. The boss rescued the situation by enquiring if I was ok and finishing off the blow dry. He was very helpful and nice. She just wandered off somewhere. It's a shame, she seemed pleasant but was just not bothered at all. If it wasn't for the manager I would have rated staff, blow dry and haircut as so-so.