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the pool/sauna area is very dark and dank, smelt very strongly of chlorine and the loungers were few and not particularly comfortable. Lunch was of a very low standard and the meditation room was a nice idea but in reality not very comfortable and also very dark. For a spa day I think the most important thing is being in pleasant relaxing surroundings and this was not really achieved at all. However I am comparing it to The Sanctuary and Champneys.