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Health and Beauty Rooms at Hilton Bracknell
delighted at fruit and wine in room and given free upgrade on arrival- lovely! However, pampering did not happen at all. By the time I had managed to get through and speak with Livingwell staff there no availability for the treatments included in our package. No apology/suggestions were offered. Had mediocre meal in restaurant, tried to get a bit of spa time but steam room was not steamy and hot tub was cold and bubbleless!
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