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It was OKish overall - The stylist was very polite and appeared to be knowledgeable. However I did ask to keep my hairstyle and to just have a trim and ended up with hair shorter than I wanted at the front even if I had asked twice not to cut too much. No major disasters - the hair will grow back in no time but if the measure of a good salon is how long you wait to wash your hair because you don't want to ruin the 'salon' look, well, I washed mine the following morning and made it look better than when I left the hairdressers'. Ah - I almost forgot, I also did not appreciate the pushy sale techniques (when they try to get you to buy their products). Overall it was OK but I will not go back. It was cheap so I suppose you get what you pay for.