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the spa was great, i thought it wouldn't feel like a spa and have any ambience because it was in a department store, but i was wrong.
The therapist was lovely, and very professional and i truly enjoyed my treatment, i was also given a choice of herbal tea or water and had a lovely warm lavender wheatbag placed on my shoulders. which has a nice little extra.
Will recommend (and have been) to all my friends and family.