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Positive was that there was no waiting time and the appointment took as long as scheduled. I think the staff could have been a bit friendlier and helpful, it seemed there were not to happy to answer questions or giving advice relating to treatment. My teeth were 2 shades whiter then before, so there was not much of a result to see. Also, it would have been good to know in advance that you have quite a few restrictions what you can eat 48 hours after the treatment.