Does it offend you?
We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.
Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.
If this is your business, see also our.
Imagine Spa at Hilton London Heathrow Airport Terminal 5
I visited this spa with my partner and wasn't overwhelmed by the facilities. The receptionist gave us our towels and showed us the way to the changing rooms and told us we would be given a tour once we had changed. After changing and waiting outside, no staff showed up. Navigating our own way to the spa, we could see a few rooms and algae in the main pool. All the relaxer beds were torn at the bottom, making it quite uncomfortable to lie straight. However, the sauna and steam room were clean and relaxing. The changing rooms were clean and had nice showers, however inside the ladies toilets, I found blood on the toilet roll, suggesting regular checks are needed.
I would only recommend this spa if you are staying in the hotel and need a quick relaxation.