Does it offend you?
We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.
Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.
If this is your business, see also our.
The Spa at The Macdonald Craxton Wood Hotel & Spa
Verified (?) Visited Feb 2014
Never recieved half of the spa offer! Was meant to recurve hot chocolate on arrival we never recieved it. Meant to get chocolates on the pillow never recieved it. I enjoyed the good but my husband wasn't too keen. He complained and we recieved a bottle of wine and sandwiches free of charge. On arrival at the spa was meant to be given a robe and slippers to change into never happened! We were left carrying our bags round the spa into the relaxation room and the treatment room. Therapists were lovely and enjoyed my massage. My overall stay was ok but wasn't blown away and I wouldn't recommend to my friends I'm afraid.