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I bought the spa day with light lunch and treatment for my mum for Christmas. We had no problems booking the day we wanted - I had chosen the mon - thurs deal, as she works part time and it was the half term for me, so it was ideal, really. She had called to book and because she wasn't sure what treatment I had wanted, they said we could phone up and change if we wanted to. I later called to change it as I didn't want the one she had chosen.
When we arrived, we walked through to the spa and were greeted by a friendly receptionist. After filling out the usual forms (and a lunch order) we were given a robe and towel, and a band, which allowed you to spend money and get in and out of your locker. This was much better than a key, as they often dig in and get in the way, plus it meant that if we wanted, we could buy drinks or any extras for lunch, without having to get our purses. We were then shown around and were stunned with how large it was! We then got changed - not keen on the open changing areas, but I know many places have this.
Minus the treatment and lunch, which were scheduled, we had the day to laze around and do as we pleased. Water was freely available, which we were more than satisfied with. There were many different steam rooms and saunas; as well as heated pools and access to the general swimming pool, if you wanted, plus relaxation rooms. Due to it being a weekday, it was very quiet and we were mostly alone; otherwise there were only ever one or two people sharing the rooms with us.
When it came to our treatments, they had Mum and I mixed up, but it wasn't a problem, they just swapped the head rest for a pillow. The treatment was really lovely and even though it was only 25 minutes, I felt fully relaxed. The only thing I would say about it, which was why I gave it 4 not 5 stars, was that the sheet could have come up further. I was a bit conscious of my chest popping out - where I had to take off the straps on my consume. Luckily, it wasn't a problem!
Lunch was really nice as well, just enough to keep us going, but not too full to feel it really heavy in your stomach.
We then spent the rest of the day laying around, until we were ready to go home. They were more than happy to give us another fresh dry towel, so we could shower.
All in all, it was a wonderfully relaxing day! I would definitely recommend it to my friends and the hours drive there was worth it. We liked it so much, before I wrote the review, I came on here to see if there was one nearer to us - which there is! Hopefully, it will be as nice...I'm thinking of our next visit already.