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Chuan Spa at The Langham London


Verified (?) Visited Feb 2014

What a lovely day, all perfect other than 2 things which I will elaborate on later. I had the most therapeutic massage I have enjoyed for a very long time and the professionalism and quality of the therapist was second to none. Treatments and service and communications on the pool issue was highly professional and detailed.

Sadly the therapy pool not working until 4.00 p.m. which was a shame as I adore this type of water experience. But there was a lot of effort into getting it going. This is the reason I have marked the spa facilities lower than I would liked to have done.

The second is that the spa would be significantly improved with spa loungers and blankets that can be adjusted height wise, meaning that you can lie flat and snooze. The loungers are comfortable but they are statically angled for reading and chatting. The relaxation area was comfortable with magazines to choose from.

This is a first rate spa with superb staff, friendly and professional and I hope to be back very soon.

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