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Emma has been my go-to beauty therapist for the past 10 years at least- she inspires such loyalty as she is an excellent therapist in every aspect of the profession. Her nails and massages are very high quality, and she stays up to date with techniques as she attends regular training. Her speciality is the hot wax method, for anyone wanting to try this method she is very accomplished and the procedure is done effectively and efficiently with minimal discomfort. Emma is a consummate professional with all her treatments, she always goes the extra mile to make sure the client is 100% happy. I can't recommend her highly enough -and she is super-nice too!