Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Health Club & Spa at Brook Mollington Banastre Hotel


It was a nice place and easy to find. on entry there wasnt any signs to say where to go. we were then greeted by an elder lady (staff) who was very helpful. however the robes were only one size and burried my friend as she is rather small and slim where as it didnt fit me properly as I am slightly larger. the facilities were basic but clean. and could do with an update. the jacuzzi was way too hot. as in almost scaulding. we used the facilities then went up to the bar to wait for the treatments which were booked for 12. however by 12.45 no body had came to us they thought the treatments were at 1. (Embarrassing sitting in a bar in a costume and small robe) the treatments were lovely and after we ordered a toastie.. this took the bloke (who seemed like he couldnt be bothered) 40 minutes to tell the kitchen. and when the food arrived it was undercooked the cheese wasnt melted and the onion rings were as though thry had been showed the fryer. not impressed. howeve all the treatments were nice and I liked how we had to fill a form to say how hard or soft we wanted our massage. if certain staff were appearing more willing it would be a nice place to be.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.