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I booked the Berystede Hotel for my birthday weekend and really enjoyed it. The only downside is that there were confusion with both our dinner bill and overall bill. We'd been charged for 2 bottles of wine at dinner, and for our spa treatments which should have been included. I think they have so many different deals on different websites that they can't keep track of what they should be charging, so keep an eye out!. But apart from that, the room was lovely, the staff were welcoming and the spa treatments were very relaxing. We were welcome to use the spa after we'd checked out and didn't feel like they wanted to get rid of us! Would definitely go again.