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I booked the 9am-4pm Deep Tissue Massage offer. Through Wahanda you receive your evoucher that provides the details for booking the massage direct with Treatments at Bank. I had no trouble booking an appointment for 2 days after my purchase (same week). I had read reviews that the venue can be difficult to find so I allowed an extra 5 mins and made sure I knew the directions - the venue is easy to find providing you know it's in the basement of an office building and down an alley (google maps takes you to the door). The staff were very friendly and offered water. The rooms are ambient, calming decor and relaxing music. The deep tissue massage and therapist is highly recommended. He listened and targeted pain points and offered advice on stretches that I should do at home to help with some problem areas. I will definately be returning. Fantastic value for money.