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Christina was beyond brilliant right from the beginning. The room was very clean and all ready when I arrived. She explained the treatments at the start - nice touch. She'd set the ambiance, calming music, dim lights, - the usual, but it makes a difference and I've been to places where they haven't. The dry scrub was nice, she asked if the pressure was too much, then the massage was amazing, she didn't cut corners and didn't rush at all. The wrap and facial were great, again, no rushing at any point which sometimes you get when on vouchers - especially when the voucher is for multiple treatments. I completely zoned out during the 1.5 hours I was there! Oh and location is great - come out of Hendon Central station turn left and it's 20 seconds up the road. Definitely recommend this place and cannot sing Christina's praises enough!