Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Health Club & Spa at Brook Mollington Banastre Hotel


Staff at the spa were nice, however the receptionist ( who I think was also a gym instructor) was left alone to deal with reception, gym members and to act as a waiter in the cafe! The spa could really do with an extra member of staff as he can't be in three places at once! This lead to a long wait for us to order lunch. Which when it arrived was lovely.
The spa it's self is not so luxurious. More a gym with a pool, jacuzzi, sauna and steam rooms.
The treatment rooms are nice and the hot stones massage was lovely. The facial felt a little rushed and didn't leave my skin soft and glowing as usual after a facial. The express manicure looked lovely that day but was very chipped by the next morning ( even though I hadn't done anything hands on to spoil it)

Overall quite good value but not the luxurious relaxing day I was expecting

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.