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Staff at the spa were nice, however the receptionist ( who I think was also a gym instructor) was left alone to deal with reception, gym members and to act as a waiter in the cafe! The spa could really do with an extra member of staff as he can't be in three places at once! This lead to a long wait for us to order lunch. Which when it arrived was lovely.
The spa it's self is not so luxurious. More a gym with a pool, jacuzzi, sauna and steam rooms.
The treatment rooms are nice and the hot stones massage was lovely. The facial felt a little rushed and didn't leave my skin soft and glowing as usual after a facial. The express manicure looked lovely that day but was very chipped by the next morning ( even though I hadn't done anything hands on to spoil it)
Overall quite good value but not the luxurious relaxing day I was expecting