Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Imagine Spa at Best Western Orton Hall Hotel

Verified (?) Visited Feb 2014

Hotel was nice but there is a massive disconnect between the different areas. Things noted were:
Reception were supposed to supply robes but said we'd get them in the spa
Reception had forgotten to tell the restaurant that we would be dining with them
We were told the spa was completley booked out, but both times we visited there were 6 girls standing around the desk doing nothing- didn't even bother welcoming us when we arrived or seeing how our treatment was upon departure
Serail treatment was good although we were very much left to our own devices
Hotel room was very large and spacious

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.