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Well the portents were ominous on arrival as I entered to no staff and waited perhaps 10 minutes. Not the staffs fault, if only 1 person is there and they are performing a treatment not a lot she can do really, the therapist was polite and friendly throughout. Felt that there was little or no consultation beyond asking if I had dry skin. The treatment itself was relaxing enough but there was no wrapping involved the plastic sheet on the bed beneath me was loosely folded around me after the skin gel was applied not even touching in most places and allowing in a draft. Also my feet were left uncovered and bare and therefore freezing cold, not a big deal but little details like being kept warm all over matter when you are there for the purpose of pampering. Treatment had literally no effect on my skin tone, texture, moisture. Really a waste of money.