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Actually the most painful wax of my life and I've been waxing for couple of years varying between hot wax treatments and home kits. The wax in this place just kept breaking, so it wasn't coming off in full strips. The beautician said it was because my hair was strong, but even when she was tidying up it kept breaking so that didn't seem right. The place was very nice and the girl was lovely though had the best poker face when I was I was questioning if I could continue the treatment. Nice place; but seriously, change the wax.