Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Imagine Spa at Hilton London Heathrow Airport Terminal 5


The spa was lovely and relaxing and the staff were friendly and polite, but the place itself was a lot further out from the terminal than we expected and ended up paying an extra £9 each for a return bus fare to and from the hotel which wasn't mentioned anywhere on the site. Also, one of the water jets in the hydrotherapy pool wasn't working, and it was almost impossible to work out when the salt room was active which is a shame as it was one of the things that drew me to the offer.
The relaxation room upstairs was lovely though and we very much enjoyed lounging up there with some herbal tea in our complimentary robes and slippers.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.