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Imagine Spa at Hilton London Heathrow Airport Terminal 5
Verified (?) Visited Jan 2014
The spa was lovely and relaxing and the staff were friendly and polite, but the place itself was a lot further out from the terminal than we expected and ended up paying an extra £9 each for a return bus fare to and from the hotel which wasn't mentioned anywhere on the site. Also, one of the water jets in the hydrotherapy pool wasn't working, and it was almost impossible to work out when the salt room was active which is a shame as it was one of the things that drew me to the offer.
The relaxation room upstairs was lovely though and we very much enjoyed lounging up there with some herbal tea in our complimentary robes and slippers.