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Attentive staff. We were offered drinks at the waiting area before we had our treatments. The waiting area could have been more cosy and relaxing. The treatments were great. Very relaxing! Exfoliation and the massage was great. As for the facials, it was very basic. The whole experience was great. We used the hot tubs, saunas and steam room afterwards. There were only us 2 so it felt very private. One big negative point is that the changing room is very very small. Barely fit 2 people in it. There was only 1 shower so we had to wait in turn.