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We had a brilliant weekend. Staff were very friendly, helpful and professional and often went above and beyond the call of duty (i.e. we overheard a guest asking a waiter about the times of church services for the next day, the waiter advised he wasn't sure but would call his mum on his next break to find out and then let the man know). Basket of fruit on arrival was a nice touch although some of the fruit was a bit past its best. Food was excellent for flavour, taste and presentation although the portions were slightly on the small side. Loved the real fires and chilled atmosphere within the hotel. Leisure facilities were fantastic, loved the extremely hot temperature of the jacuzzi. Will definately be returning :)