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Elegant Hair & Beauty


Verified (?) Visited Dec 2013

I booked this as a treat as I just got engaged and was really looking forward to it, but left feeling quite upset after how I was treated. My normal places I get gel nails done were busy and this was the only one I could find with space with 2 days notice - now I know why. I went on my lunch hour, arrived on time and waited 25 minutes for the nail technician to arrive - she wasn't with another client, she came from outside so I assume had overran her lunch. There was no apology or smile for making me wait nearly half an hour. She just sat down, grabbed my nails and pointed to the colours without saying anything. When I asked a question on the colours, she looked at me like I was mad and a huge inconvenience. Now for the actual 'beauty treatment', I have been to many nail bars and many beauty salons, and I have never in my life been treated with such rudeness. She talked the whole way through in Chinese with the other staff (even though they all spoke perfect English), then randomly walked off about 3 times without saying anything whilst my nails were drying. In every salon I have been to before, the nail technician at least tries to make some polite conversation, when I tried to, she just ignored me. Normally nail technician's tell you what they are going to do, but she just pointed and grunted when it was time to put my hands in the drier or give her my hand. The whole experience was just awful as she made me feel like me being there was a huge inconvenience to her, she was so rude and I just felt awkward the whole time. On top of this, everything was dirty on the table and the drier for the nails was covered in dirt, and she kept leaving gel colour marks on my nails and hands - it was only once I asked her to remove the excess colour on my skin, that she grunted and removed it. I couldn't wait to get out of there, but after the nail technician being late, then randomly wandering off a few times, it took ages and I was really late for work and left feeling quite upset. I am only writing a review so others know, as it is normally a treat to get your nails done, but if you go here you will certainly not feel like this. I have booked many nail and other treatments through Wahanda, and have always been very pleased, so this was a huge disappointment, made worse considering it was a treat as I just got engaged.

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