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The Bannatyne Spa Fairfield


Verified (?) Visited Dec 2013

The therapist was nice, frierndly and halpfulI. I really enjoyed this massage. However I won't come back because I felt let down and short changed because of the way booking system is organised. I ended up with 35 minute massage whereas I paid for 60 minutes massage. If you are booked ( and paid for) an hour treatment it does not mean that you will get one hour treatment. The time taken to meet you, take you to the treatment , to get the room and you ready , then to tidy after in preparation for the next session is taken off you treatment time. The therapists (lovely ladies) are doing what they can considering that they having to working under this impossible conditions. Shame because it is a nice place with very good facilities.

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