Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Mercure Maidstone Great Danes Hotel


Verified (?) Visited Dec 2013

This is a lovely hotel in a good location with excellent facilities and very helpful, friendly staff. We booked a spa weekend to celebrate my partner's birthday but were not made aware prior to arrival that the hotel was primarily booked out for and catering to large Christmas parties. As a result the dining experience was not good, with the choice of food being limited to that which was being offered to the large parties. On the 2nd night we had room service where we had a far better choice of food and enjoyed it more. We enjoyed the spa and the treatments we had booked were excellent but felt that it shouldn't have been sold as a spa weekend at that time of year since the focus was clearly elsewhere.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.