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I was actually pleasantly surprised with my experience, as it went so well. The salon was clean, my hairdresser was lovely he cut my hair very well and exactly how i wanted it. He gave honest suggestions when asked and didn't try to make me buy hair products that i didn't need. He was professional and at the same time friendly without being too 'talkative' that i worry my hair will be cut wrong. Overall the experience was well worth the money, i mean £20 for wash, cut and blow-dry i'd definitely go again.