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This was a catch-up spa weekend with an old university friend. Our massages were amazing and the hotel was very nice and in a great location. The staff were very attentive and we felt really spoilt. They even turned down our beds in the evening and laid out slippers for us, which was a nice surprise. On the downside, the pool was quite cold and there weren't many places to sit by the pool which was disappointing. There were also no tea facilities in the room (although they did bring some when we asked) and the bar was quite expensive, but this shouldn't be a deal breaker as the hotel is very close to Covent Garden where there are lots of bars. The toilet makes a really loud noise when you flush it too, which was annoying in the night. But that being said, we would go back again and would recommend it to others.