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Found this place fairly easily. It is quite small, and was quite loud and a little messy on the day I visited, but I this they were just really busy. I was seen quickly and politely. I notice other clients had been offered a drink, but I wasn't, which was a shame as it was a freezing cold day!
Had a very thorough wash, although they didn't seem to use conditioner, which I thought was unusual... The hair stylist threw me another surprise and said she would dry my hair first and THEN cut it! I went with the flow, having never experienced this approach before! She straightened it with L'Oreal Steam straighteners which I am now in love with and have been looking to buy online for myself. Then she cut my hair dry. She listened precisely to how much I wanted off the ends, where I usually have my parting etc. and did a great, very thorough job of my trim. I am really pleased with the result, which stayed clean and straight for the next 3 days before I had to wash it. She also offered 25% off next time.
I would definitely go back. Icing on the cake for next time would be to get an appointment at a slightly quieter time.