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First of all I need to say that the massage itself was lovely. The place is very nice and clean and the staff were very helpful. The reason why this isn't a 4-5 star review is because I waited half an hour to be seen by the therapist as she had 'been eating her lunch'. Thankfully there was another therapist there who was wonderful and did my treatment even though she wasn't supposed to. She was very professional, polite and sweet. She was also very accommodating as I asked to slightly change the massage. Would recommend simply because of that lady.