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I had been hearing a lot about this new day spa and since I live close by I decided to check it out. The receptionist was polite and welcoming, although they don't have enough waiting space for customers - I was made to perch on an uncomfortable stool while I filled out my form and waited for my treatment. The treatment itself was average. The room was cramped and dark and badly needs soundproofing, both from the din that comes in from the reception area as well as the constant street and traffic noise from the High Street! You'd assume that the very least a spa would do would be to create a relaxing ambience in their treatment rooms!
The therapist made a slight pretense of checking my skin out in an almost completely dark room and "decided" to give me the Pevonia taster facial (of course, so you could sell me the products), even though I asked for another one. The therapist was expert enough in the way she administered the facial but all the noise in the room meant I just could not relax or switch off. At the end of the facial I was given a forced run-down of their Pevonia products and a major hard-sell of the same at the reception while I tried to pay for my treatment and leave. I won't be going back for facials or massages anymore - thats' for sure - not until they soundproof their rooms! As for Pevonia - it did absolutely nothing for my skin.