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I didn't know what to expect from this venue in that I hadn't heard of Aesthetics of London in Stratford, given that they were based on a High Road and I'd never seen the location. I felt the customer service on the telephone was professional and felt slightly at ease. I arrived at the venue to find they were located in an office block out of eyeshot. The venue was small & compact but on the cozy side. The therapist was professional and I enjoyed my treatment and was pleasantly surprised by the results. I have had teeth whitening twice before and would say the results were the same and I was satisfied.