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I wasn't sure before I git in, as from outside it didn't look like a great place to go. However, once I went inside, it was a lovely, cozy place. The hairdressers where SO nice, and kind. Also, I went to get my highlights done, and they did a great job. It is the first time I change of hairdresser, so I was very nervous about the result, but I can tell that I have found the replacement here in London.