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Heaven at number 7 Staines-upon-Thames

Verified (?) Visited Oct 2013

I arrived for my 11am facial at 1050 to find the spa closed .
I then waited and went back at 11 I was asked to wait , I waited and then seen at 1126 .
My facial was supposed to be a Dermalogica BUT no dermalogical products used.?
It then lasted an hour no explanation , nothing , also was then worried about my car park.

Awful customer service , they had the money and really not bothered about your complaints .
Was this worth my money and time ... A definite NO !

Worse arrived for my hair appointment only to be told they had to cancel.

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