Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Spa Experience at Ironmonger Row Baths

Verified (?) Visited Aug 2013

At our point of arrival I thought that all was well from previous correspondence with Wahanda. Of course my friend and I were very disappointed to hear that we were not on the booking system having travelled to London specifically for the treatment. Fortunately, the spa staff were very accommodating and offered us the use of the spa facilities (which would usually cost £50) and booked us in for our paid treatment for another day.

My friend and I enjoyed various steam and sauna rooms of different scents (our favourite was the pine and eucalyptus seam room) and an amazing monsoon shower!

The day was not a complete loss however, from speaking to the spa staff this has not been the first time that a Wahanda customer has had such disappointment. I would suggest that Wahanda revisit their booking system to avoid such disappointment in the future.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.