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The Bannatyne Spa Luton
Visited Aug 2013
it could have been better if Iactualy experience the treatment and facilities.
I just wasted money and time, instead of relaxing all I experience was STRESS.
I rang them that we will be late on our appointment or if can be rebooked, their system was unorganised they just told me to ring one person to another on a paid call and finally got hold on the right person who can help me regarding my rebooking. She told me that they will call back asap which I didnt recieved any.Rang them the following morning to confim my rebooking and only to know that my voucher is not valid anymore, its a different story heard. So, there goes my money, spa and relaxation.. gone! ITS NOT FAIR.