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I went for a knots landing back massage. My appointment time was changed twice. Once when I was on route so I had to sit around for half an hour. The therapist was still 8 mins late. The music being played during my massage was completely inappropraite and at one point a heavy rock song came on.
The therapist put so much oil on my back it was like an oil slick. She sneezed over me twice and did not apologise. I was cold - no towel was put over me. I wasn't asked at any point whether the pressure was Ok. It really was not a relaxing experience.
When the massage ended the therapist left the room and I didn't see her again. I checked the time and despite her starting 8 mins late she finished on time! I didn't even get my full half an hour.
I was so desperate to get out of there I didn't bother complaining. I booked this massage because I needed some 'me' time but it was actually a waste of time.